Ms. Suzanne A. Koenig

Suzanne A. Koenig, LNHA, CTP, LSW is president and founder of SAK Management Services, LLC in Riverwoods, Ill., a nationally recognized health care management and consulting services firm, with specific expertise in senior living, skilled nursing and long-term-care facilities. As owner and operator of SAK Healthcare for more than 30 years, she provides assictance in the areas of operations improvement, staff development, business acumen and quality assurance. Having owned senior living facilities herself, Ms. Koenig understands the challenges and opportunities confronting senior living and long-term-care providers in managing the industry?s changing dynamics. She has held executive positions in marketing, development and operations management for both regional and national health care providers represent- ing property portfolios throughout the country. She also has held numerous appointments as the Patient Care Ombudsman in several health care bankruptcy filings in Delaware and throughout the U.S. Ms. Koenig is the most frequent court-appointed Patient Care Ombudsman to medical facilities, advocating for patient care, in the country. She also has held management roles with more than 500 facilities nationwide, providing in-house management to restore care and fiscal responsibility while establishing administrative teams to lead each facility in the future. Ms. Koenig has been an officer and director for several long-term-care-provider associations, and is an ABI Board member and co-chairs ABI?s Health Care Committee. In addition, she is a member of the Global Turnaround Management Association?s (TMA?s) Board of Trustees and a member of the Negotiating Team Task Force in Arizona, designing and negotiating the contract between the state and counties for delivery of Indigent Health Services. Ms. Koenig is the only non-lawyer and non-Attorney General invited by the National Association of Attorney Generals to participate on a panel, ?Patient Care Ombudsman,? addressing the Patient Care Ombudsman?s interaction with the states in their role as Patient Care Regulator, and she has testified before the House of Representatives as an industry expert in funding the long-term-care industry. She received her Bachelor of Social Work degree from the University of Illinois at Urbana-Champaign and her M.S. from Spertus College.